We read every message, and we respond to as many as we can. The quickest way to reach The ScaleWitAI Team is email — [email protected].
What we can help with
- Questions about a review or comparison — how we tested a tool, why it scored the way it did, or which product fits your workflow.
- Corrections — a wrong price, a stale limit, a broken claim. We correct errors promptly and note the correction.
- Vendor and press inquiries — data, methodology questions, or partnership requests. Note that we never accept payment for review placement.
- Privacy or data requests — see our Privacy Policy for details on your rights.
What to include
To help us respond faster, please include the article URL you are asking about (if relevant), and for correction reports, the exact detail you believe is wrong and where you verified the correct information.
Response time
We aim to reply within a few business days. During busy release periods, it may take a little longer — please do not send the same message multiple times.
Before you contact us
Many answers are already published: our testing framework is explained on the About Us page and inside every review, and current pricing is covered in each tool’s review. If your question is about a specific product’s account, billing, or features, the vendor’s support team is the right place for account-level issues.